Now taking on a small number of build-and-operate clients in Ottawa & remote. Start a project →
What we build & operate

Everything your business is missing, built and run for you.

Most businesses have the work but not the tech team. We build the software, web, automations, and AI your operation needs — then we keep operating it for you, month after month, so it actually stays working.

How the work stacks

We fix the foundation first, then add the smart parts.

There’s an order to this. First we build the software and web you’re missing. Then we wire your day-to-day operations together so the busywork runs itself. Then we put AI inside those workflows where it earns its place. Growth tooling comes last — only once the operation underneath it is solid.

01

Build

Custom software, sites, and apps — the tools your business actually runs on.

02

Automate

Intake, quoting, scheduling, follow-up, invoicing — wired together end to end.

03

Add AI

AI inside real workflows, acting only when confident and asking a human otherwise.

04

Operate

We run all of it for you on a monthly retainer — not a project we hand off and leave.

Build-to-operate. A one-time build, then a monthly retainer to run, monitor, and improve what we shipped. Operating retainers start at $2,000/mo; larger or cross-border work is scoped per engagement.

01 / Build

Custom software, web & apps

The software your business should already have — designed, built, and yours. Marketing sites that win the click, web apps that run the work, and internal tools that replace the spreadsheets.

  • Marketing sites & landing pages that load fast and convert
  • Web apps — customer portals, booking, dashboards, member areas
  • Mobile apps for customers or your field team
  • Internal tools & portals that retire the messy spreadsheets
  • Integrations that connect the systems you already pay for

The pain it kills: the 2015 website, the manual tools held together by copy-paste, and the vendor who built it then disappeared. We build it properly and we’re still here next quarter.

02 / Automate

Workflow & operations automation

The repetitive parts of running your business, wired together so they happen on their own. One lead, one job, one invoice flows through your tools without anyone re-typing it three times.

  • Intake that captures every lead and routes it instantly
  • Quoting & estimates generated from your own pricing
  • Scheduling, reminders, and automatic follow-up
  • Invoicing and payment chasing that runs itself
  • Reporting dashboards that show what’s actually happening

The pain it kills: hours of copy-paste busywork every day, and good leads quietly falling through the cracks because no one had time to follow up.

03 / Add AI

AI integrated into your operations

Not a chatbot bolted on the side — AI placed inside the workflows you already run, doing real work. The clearest example: an AI receptionist that answers every call and text, day or night, books the job, and only escalates what it isn’t sure about.

  • AI receptionist that answers every call & text and books work
  • Drafting — replies, quotes, and documents prepared for review
  • Triage that sorts and routes what comes in
  • Summarization of calls, threads, and case notes
  • Data entry into your systems, checked before it commits

The pain it kills: missed calls that become lost customers, and skilled staff buried under repetitive work. Our engines are confidence-gated — they act only when sure, and hand off to a human otherwise.

Optional add-on / Growth

Agentic sales engine

Once your operation is solid, we can switch on growth: an agentic engine that finds, qualifies, and books customers (and reactivates dormant leads). It’s an optional add-on, not the foundation.

How the sales engine works →
Why “and operate” matters

We don’t hand you a system and walk away.

The build is the start. Keeping it running, watching it, and improving it is the job.
  • We monitor the engines and fix things before you notice
  • We tune workflows as your business changes
  • You get a named, reachable human — not a ticket queue
  • One monthly retainer covers running and improving it all
Confidence-gated engines Named human at hello@mardii.co Ottawa, Canada
What you can check yourself

Proof, not promises.

We’d rather show the craft than claim a number we can’t back. The site you’re reading is built by us and runs on our own stack — the contact form writes straight into a live datastore through our own API.

This site
Our craft

Everything here — design, build, and code — is our own work. It is the work sample.

Live API
Real data

Submit the contact form and it writes to a live datastore via our own API. Nothing faked.

Differentiator
Gated

Engines act only when confident and ask a human otherwise. No silent guessing.

Reachable
A human

A named person in Ottawa, Canada. Email hello@mardii.co and you reach us.

Common questions

The things people ask first.

Do I have to take everything, or can I start with one piece?

Start where it hurts most. Many clients begin with a build or a single automation, then add AI inside their operations once the foundation is solid. The sales engine is an optional add-on we only switch on later.

What does it cost?

There’s a one-time build, then a monthly operating retainer to run and improve it. Retainers start at $2,000/mo. Larger or cross-border engagements are scoped per project. We’ll give you a clear number before any work begins.

What does “build-to-operate” actually mean?

We build the software, automations, and AI your operation is missing, then we keep operating it for you — monitoring, fixing, and improving it month after month. The build is the beginning of the relationship, not the end.

How is the AI different from the chatbots everyone’s selling?

Ours sits inside your real workflows and is confidence-gated: it acts only when it’s sure, and routes anything uncertain to a human. The AI receptionist is one concrete example — answering calls and texts, booking work, escalating what it can’t handle.

Who do you work with?

Businesses that have the work but not the tech team — law and professional services, local service businesses, trades and field operations, and newly-opened businesses. See industries for detail.

Tell us what’s slowing your business down.

We’ll show you what to build first, what to automate, and where AI actually earns its place — then operate it for you.

Start a project