Mitchell 1 for Auto repair shops: a tool you run vs. an operation we run

What we add around Mitchell 1

The work we take off your team

These are the moments a shop-management software can't cover on its own — the ones we handle so auto repair shops win new business every week.

Booking calls and status questions answered, even when every bay is full.
Declined work followed up automatically — the brakes passed on in March get a nudge in June.
Estimates and approvals handled by text instead of phone tag, so cars move faster.
Reviews and repeat visits asked for every time, so the shop grows beyond walk-ins.

An honest comparison

A tool you still run vs. an operation we run for you

Keep Mitchell 1. We build around it — and take the running of it off your plate.

A tool you still run

Mitchell 1 on its own

Excellent at what it's for — the system of record your team works in. Running it day to day stays with you:

Your team answers each call and enters each booking.
Reminders, follow-ups and reactivations go out when someone has a spare minute.
After-hours enquiries wait for the morning shift.
It records what happened; acting on it is up to you.

An operation we run for you

Mardii, built on top of Mitchell 1

We wire AI into the moments Mitchell 1 leaves open, then run it as a service — not a project we hand back:

An AI front desk answers every call and message, day and night, and books straight into Mitchell 1.
Follow-up, reminders and reactivation run automatically — nothing waits on a spare minute.
Anything it isn't sure about is escalated to your team, with context, instead of guessed.
We watch it, tune it, and report on it every month. You run your business; we run the system.

The 2026 standard

Where auto repair shops are heading

A 2026 shop captures every call and works the customers it already has. We put AI in front of your shop-management system to answer calls, send digital estimates and approvals, follow up on declined work, and request reviews automatically — escalating pricing calls to your service advisor.

Keep the shop-management software you know. Add the operation you don't have time to run.

A one-time build to wire AI and automation around Mitchell 1.
An ongoing service to operate it — watched, tuned, reported.
Engines that act only when confident, and ask a human otherwise.
A reachable team that answers, not a ticket queue.

See what we'd run around Mitchell 1.

Tell us how your shop-management software is set up today. We'll map the gaps, show you what we'd build on top of Mitchell 1, and how we'd operate it — before you commit to anything.

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See everything we build & operate →